This was 2 days after reporting the problem. Received a response today from 1Password support saying they are working on the issue. We cannot perform an import at this time due to changes beyond our control" It's kind of crazy to have to resort to that when password managers are supposed to improve security, not create more risk.ġPassword Version: 1Password for Windows 8.9.14 (80914009)
Expunging the file was a hassle, so I do not want to go with that approach again. Attempting it with my passwords in clear text within the file was against my better judgment. I tried a csv export and import and that failed as well. Regardless, please assist with resolving this issue.
I couldn't even copy the support email address from the error message which was frustrating. It should have automatically created an email and attached the file. 1Password definately needs to mature its support mechanism. What does this arcane error message mean? It prompts me to manually email a diagnostic file to support, which I have done several times without a response.
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